Privacy Policy

Effective Date: April 20, 2026
Website: PropertyRushManagement.com
Company: Property Rush LLC d/b/a Property Rush Management

1. Introduction

Property Rush LLC d/b/a Property Rush Management (“Property Rush Management,” “PRM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through PropertyRushManagement.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Site, contact us, submit a property management inquiry, browse rental listings, apply for housing, interact with owner or tenant resources, or access linked portal services.

2. Information We Collect

A. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• name;
• email address;
• phone number;
• property address;
• mailing address;
• rental history information;
• proof of income or employment information;
• identification information;
• lease-related information;
• maintenance request details;
• photos or documents you upload;
• portal login information processed by relevant platforms; and
• any message or other information you choose to submit.

B. Information Collected Automatically

When you use the Site, we may automatically collect certain technical and usage information, such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• referral source;
• pages viewed;
• date and time of access;
• clickstream and usage information; and
• cookie and similar technology data.

C. Information from Third Parties

We may receive information from third-party service providers and operational partners, such as:

• property management software providers;
• owner or tenant portal providers;
• payment processors;
• application or screening vendors;
• scheduling providers;
• analytics vendors;
• customer relationship management systems;
• maintenance vendors;
• leasing or listing platforms; and
• legal or compliance partners.

3. How We Use Information

We may use personal information to:

• operate, maintain, and improve the Site;
• respond to inquiries from owners, tenants, applicants, and prospects;
• provide property management and leasing-related information;
• create, administer, and support owner or resident relationships;
• facilitate access to owner and tenant portal features;
• process or coordinate rent-related, lease-related, or maintenance-related communications;
• review rental inquiries and applications;
• conduct lawful screening and verification where permitted;
• coordinate maintenance and repairs;
• send operational, administrative, and service communications;
• detect, investigate, and prevent fraud, misuse, or security incidents;
• comply with legal and regulatory obligations; and
• enforce our agreements and policies.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information based on:

• your consent;
• performance of a contract or steps taken at your request before entering into a contract;
• our legitimate business interests;
• compliance with legal obligations; and
• protection against fraud, abuse, and security risks.

5. Cookies and Similar Technologies

We may use cookies, pixels, scripts, tags, and similar technologies to:

• enable core Site functionality;
• remember preferences;
• improve performance;
• analyze traffic and user behavior;
• support security and login-related features; and
• help evaluate marketing or outreach effectiveness where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

6. Owner, Tenant, and Applicant Information

Because the Site is used in connection with property management and leasing operations, we may collect or receive information relating to property owners, tenants, residents, prospective tenants, rental applicants, and service contacts.

That information may include communications, documents, maintenance requests, payment-related records, lease-related records, and application-related information, subject to applicable law and any separate agreements.

7. Rental Applications and Screening

If you apply for a rental property or submit information in connection with a possible tenancy, we may use your information to evaluate the application, verify identity, verify income or employment, review rental history, obtain background or screening reports where lawful, communicate status updates, and support leasing decisions in compliance with applicable law.

Submission of information does not guarantee approval.

8. Maintenance Requests and Property Operations

If you submit maintenance or operational requests, whether through the Site or a linked portal, we may use and share the information necessary to review, assign, track, and resolve the request, including with employees, vendors, contractors, property owners, and relevant service providers.

This may include descriptions of issues, photos, property access details, contact information, and service history.

9. Payments and Portal Services

Owner and tenant activities may be supported through third-party portal systems. If you use a payment or account portal, your information may be collected, stored, or processed by the relevant third-party platform under its own privacy practices and terms.

We may receive account-related, payment-related, communication-related, or maintenance-related information from those platforms to support our operations.

10. How We Share Information

We do not sell personal information for money. We may share personal information as follows:

A. Service Providers

We may share information with vendors and service providers that help us operate the Site or our business, such as:

• hosting providers;
• portal software providers;
• payment processors;
• scheduling providers;
• analytics vendors;
• email or communication providers;
• maintenance coordination tools;
• screening providers;
• customer support providers; and
• security vendors.

B. Operational and Business Partners

We may share information with relevant parties where necessary to provide services or support operations, including:

• property owners;
• tenants or residents, where appropriate;
• contractors and maintenance vendors;
• leasing and listing platforms;
• brokers and agents;
• legal, accounting, or compliance professionals; and
• affiliated entities or partners involved in delivering requested services.

C. Legal Compliance and Protection

We may disclose information where necessary to:

• comply with law, court order, subpoena, or legal process;
• respond to lawful governmental requests;
• protect our rights, property, systems, or safety;
• investigate fraud, security incidents, or misuse; or
• enforce our policies and agreements.

D. Business Transfers

If we are involved in a merger, sale, acquisition, financing, restructuring, or transfer of assets, personal information may be disclosed or transferred in connection with that transaction.

11. Third-Party Websites and Portals

The Site may link to third-party websites, including owner or resident portals, listing platforms, review widgets, social platforms, or disclaimer pages.

We are not responsible for the privacy, security, content, or practices of third-party sites or services. Your use of those sites is governed by their own policies and terms.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for protecting any account credentials you use in connection with linked portals or systems.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services;
• manage owner, tenant, or applicant relationships;
• comply with legal, accounting, tax, regulatory, housing, and recordkeeping requirements;
• resolve disputes; and
• enforce our agreements.

Retention periods may vary by the type of information and applicable legal obligations.

14. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have rights to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; and
• request a portable copy of certain information.

To exercise any privacy rights, contact us using the information below. We may need to verify identity before processing a request.

15. Marketing Communications

If you provide contact information, we may send you communications related to your inquiry, application, lease, property, account, maintenance, or requested services.

Where permitted by law, we may also send marketing or promotional communications. You may opt out of marketing emails using the unsubscribe mechanism provided or by contacting us directly. Operational and transactional messages may still be sent where necessary.

16. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If we learn that such information has been collected without proper authorization, we will take reasonable steps to delete it.

17. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable law. We will honor valid requests as required by law.

If you want, this section can later be expanded for California and any other state-specific requirements relevant to your operations.

18. Do Not Track

Some browsers transmit “Do Not Track” signals. Because standards are not always uniform, the Site may not respond to all such signals.

19. International Users

The Site is operated in the United States. If you access it from outside the United States, you understand that your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will become effective when posted on the Site unless otherwise stated.

Your continued use of the Site after an update is posted constitutes acceptance of the revised Privacy Policy.

21. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Property Rush LLC d/b/a Property Rush Management
Email: [email protected]
Phone: 423-602-7874