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Tenants FAQs

Simplifying Your Rental Experience with Property Rush Management

How the Tenant Portal Simplifies Your Rental Experience

You can pay securely with multiple options, including credit card and ACH transfer. You can also set up recurring payments to avoid late fees.

Quickly report issues and track their progress. Upload descriptions and photos for faster resolution.

View and download your lease agreement, addendums, and other paperwork anytime.

Receive updates and community announcements directly through the portal.

Manage your rental anytime, anywhere, from your computer or mobile device.

Common Questions About the Tenant Portal

The Tenant Portal is an online hub that provides 24/7 access to essential rental features, such as rent payments, maintenance requests, lease agreements, and more.

No, the Tenant Portal is free for all tenants.

Log in to the portal, navigate to the “Payments” tab, select your payment method, and submit your rent securely. You can also set up recurring payments.

 If you’re a tenant experiencing an after-hours maintenance emergency, please call our main line at (423) 602-7874. Carefully listen to the menu options and select:

  • Option 3 for Plumbing
  • Option 4 for HVAC
  • Option 5 for Electrical


Then, follow the prompts to ensure your request is directed appropriately. For regular maintenance requests, please submit them through your online tenant portal.

( They can / could also submit a maintenance request through the online portal and mark it as urgent. )

Click the “Forgot Password” link on the login page to reset your password securely.
Credit cards, debit cards, and ACH transfers are accepted.
Yes, the Tenant Portal provides a complete record of your payments and receipts.

Yes, the portal uses advanced encryption and secure login protocols to protect your personal and financial data.

Getting Started with the Tenant Portal

Create an Account

Sign up with your unique credentials and gain access to all features.

Explore Your Dashboard

See an overview of your rent balance, maintenance requests, and important documents.

Use Key Features

Pay rent, submit maintenance requests, and access lease details with ease.

Why Tenants Love the Property Rush Tenant Portal

Convenience

Manage everything in one place, anytime.

Transparency

Clear access to payments, requests, and documents.

Speed

Quick processing of maintenance and payments.

Security

Advanced encryption keeps your data safe.

Professional Property Marketing

Ready to Make Your Rental Experience Hassle-Free?

Log in to the Tenant Portal today and enjoy seamless property management with Property Rush Management.